Terms & Conditions
Last Updated: 10 January 2026
Welcome to Sarhbunton. These Terms of Use govern your access to and use of our website, products, and services. By visiting our website, placing an order, or using any part of our services, you agree to be bound by these Terms.
Please read them carefully before using our website.
- About Sarhbunton
Sarhbunton is an online fashion store offering women’s fashion clothing. We ship orders worldwide from Hong Kong.
Throughout these Terms, “we”, “us”, and “our” refer to Sarhbunton. “You” and “your” refer to the customer, visitor, or user of our website.
- Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not harm, damage, or interfere with the website, other users, or our business.
You must not:
Use our website for fraudulent or unlawful activities
Attempt to gain unauthorised access to our website, systems, or data
Copy, reproduce, or misuse our website content without permission
Upload or transmit harmful code, viruses, or malicious software
Interfere with the security or normal operation of our website
We reserve the right to restrict, suspend, or terminate access to our website if we believe these Terms have been violated.
- Product Information
We aim to provide accurate product descriptions, images, sizes, colours, prices, and availability. However, we do not guarantee that all information on our website will always be complete, accurate, current, or error-free.
Colours may appear slightly different depending on your screen settings, lighting, and device display. Measurements may also vary slightly due to manual measuring or product design.
We reserve the right to correct errors, update product information, or change availability at any time without prior notice.
- Orders and Acceptance
When you place an order on our website, you agree that all information provided is accurate and complete.
After placing an order, you may receive an order confirmation email. This does not necessarily mean that your order has been fully accepted. We reserve the right to cancel or refuse any order for reasons including, but not limited to:
Product unavailability
Pricing or product information errors
Payment issues
Suspected fraud or unauthorised activity
Delivery restrictions
Violation of these Terms
If your order is cancelled after payment has been made, we will arrange a refund according to our refund process.
- Pricing and Payment
All prices are displayed on our website and may be subject to change without notice.
You agree to provide valid and authorised payment information when placing an order. Payment must be successfully completed before your order is processed.
We may use third-party payment service providers to securely process payments. We do not store your full credit card details on our servers.
- Shipping and Delivery
Sarhbunton ships worldwide from Hong Kong.
Delivery times may vary depending on your destination, courier service, customs processing, public holidays, and other circumstances beyond our control.
Any estimated delivery times shown on our website are provided as guidance only and are not guaranteed. We are not responsible for delays caused by customs, courier disruptions, incorrect shipping information, or events outside our reasonable control.
You are responsible for ensuring that your shipping address is complete and accurate before placing your order.
- Customs, Duties, and Taxes
For international orders, customs duties, import taxes, VAT, or other local charges may apply depending on your country or region.
These charges are not included in the product price unless clearly stated otherwise. You are responsible for any applicable customs fees, duties, taxes, or import charges required by your local authorities.
We are not responsible for delays caused by customs inspections or unpaid customs charges.
- Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are handled according to our Refund & Returns Policy.
Please review the policy carefully before making a purchase. By placing an order, you agree to the conditions stated in our Refund & Returns Policy.
- Order Cancellation and Changes
If you wish to cancel or change your order, please contact us as soon as possible at:
info@sarhbunton.com
We will do our best to assist you. However, once an order has been processed, packed, or shipped, cancellation or changes may no longer be possible.
- Account Registration
You may be able to create an account on our website. You are responsible for keeping your account login details secure and confidential.
You agree to notify us immediately if you believe your account has been accessed without authorisation.
We reserve the right to suspend or terminate accounts that are suspected of misuse, fraud, or violation of these Terms.
- Intellectual Property
All content on our website, including text, images, graphics, logos, product photography, layout, design, and branding, belongs to Sarhbunton or our content providers.
You may not copy, reproduce, distribute, modify, publish, or use any website content for commercial purposes without our prior written permission.
- Promotions and Discount Codes
From time to time, we may offer promotions, discounts, or coupon codes.
Promotions may be subject to specific conditions, expiry dates, and availability. We reserve the right to modify, suspend, or cancel any promotion at any time without prior notice.
Discount codes cannot be exchanged for cash and may not be applied after an order has already been placed unless we agree otherwise.
- User Content and Reviews
If you submit reviews, comments, photos, or other content to our website or social media channels, you grant Sarhbunton permission to use, display, reproduce, and share that content for marketing, promotional, or business purposes.
You agree that any content you submit must not be unlawful, offensive, misleading, defamatory, or infringe the rights of others.
We reserve the right to remove or edit user content at our discretion.
- Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience only.
We are not responsible for the content, privacy practices, security, or policies of third-party websites. You access third-party websites at your own risk.
- Limitation of Liability
These Terms are governed by the laws of Hong Kong. Any disputes will be subject to the exclusive jurisdiction of the courts of Hong Kong.
To the fullest extent permitted by law, Sarhbunton shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of our website, products, or services.
This may include, but is not limited to, loss of data, loss of profits, delivery delays, website interruptions, or unauthorised access to your information.
Nothing in these Terms excludes or limits any rights that cannot be excluded under applicable law.
- Website Availability
We aim to keep our website available and operating smoothly. However, we do not guarantee that our website will always be uninterrupted, secure, or free from errors.
We may suspend, update, or modify our website at any time for maintenance, improvements, security, or business reasons.
- Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
By using our website, you agree to the terms of our Privacy Policy.
- Changes to These Terms
We may update or modify these Terms of Use from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Your continued use of our website after any changes means you accept the updated Terms.
- Contact Us
If you have any questions about these Terms of Use, please contact us at:
Email: info@sarhbunton.com
KATAOTAO INTERNATIONAL TRADE LIMITED
UNIT 2508A, 25/F BANK OF AMERICA TOWER, 12 HARCOURT RD, CENTRAL, HONG KONG