Privacy Policy
Last Updated: 20 March 2026
Welcome to Sarhbunton. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
- Information We Collect
When you visit or shop with Sarhbunton, we may collect the following types of information:
Your name
Email address
Phone number
Billing and shipping address
Order details
Payment-related information
Account login details, if you create an account
Website usage information, such as pages viewed, device type, browser type, and IP address
We only collect information that is necessary to provide our services, process your orders, improve your shopping experience, and communicate with you.
- How We Use Your Information
We may use your personal information for the following purposes:
To process and fulfil your orders
To arrange shipping and delivery
To send order confirmations, shipping updates, and customer service messages
To respond to your enquiries
To manage returns, refunds, or exchanges
To improve our website, products, and services
To detect and prevent fraud or unauthorised transactions
To send marketing emails, only where permitted or with your consent
To comply with legal, regulatory, or tax obligations
We do not sell your personal information.
- Payment Information
Payments made on our website may be processed by third-party payment service providers. Sarhbunton does not store your full credit card details on our servers.
Your payment information is handled securely by the relevant payment provider according to their own privacy and security policies.
- Shipping and Delivery
As we ship orders internationally from Hong Kong, we may share necessary delivery information with shipping carriers, logistics partners, customs authorities, and fulfilment service providers.
This may include your name, shipping address, phone number, email address, and order details, where required to complete delivery.
- Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website performance, and support marketing activities.
Cookies may help us understand how visitors use our website and allow us to improve our services.
You can choose to disable cookies through your browser settings. However, some parts of our website may not function properly without cookies.
- Email Marketing
If you subscribe to our newsletter or agree to receive marketing communications, we may send you updates about new arrivals, promotions, offers, and brand news.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:
info@sarhbunton.com
- Sharing Your Information
We may share your personal information with trusted third parties only when necessary, including:
Payment processors
Shipping and logistics providers
Website hosting providers
Email and marketing service providers
Customer support tools
Analytics service providers
Legal or regulatory authorities, where required by law
These third parties are only permitted to use your information as needed to provide their services to us.
We do not sell, rent, or trade your personal information to third parties.
- International Data Transfers
Sarhbunton ships worldwide from Hong Kong. Depending on your location and the services we use, your personal information may be processed or stored in countries outside your country of residence.
Where this happens, we take reasonable steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy.
- Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction.
However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
- How Long We Keep Your Information
We keep your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including order processing, customer service, legal compliance, accounting, fraud prevention, and business record keeping.
When your information is no longer needed, we will securely delete or anonymise it where appropriate.
- Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to certain uses of your information
Withdraw marketing consent
Request a copy of your personal information
To make a request, please contact us at:
info@sarhbunton.com
We may need to verify your identity before processing your request.
- Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those websites.
We encourage you to review the privacy policies of any third-party websites you visit.
- Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or privacy practices.
Any changes will be posted on this page with an updated “Last Updated” date.
- Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
Sarhbunton
Email: info@sarhbunton.com